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Frequently asked questions for Home and Beyond cleaning services

Frequently Asked Questions

More informations about our services

  • Who is Home and Beyond?
    Home and Beyond is a spin-off of Whangamata Coastal Cleaning, a specialised cleaning service operating in Manawatu, Wellington and Christchurch. We started in Whangamatā using our best cleaning practices and eco-friendly products for residential cleaning, and have expanded to include exterior, commercial, renovation, and post-construction cleaning services.
  • What areas do we serve?
    Applying the best practices from our five years of experience in the Whangamata area to meet the needs of our clients, we now serve in: Manawatu: Palmerston North region; Christchurch: Christchurch City and Rolleston area; Wellington: Wellington City, Lower Hutt, Stokes Valley, Porirua, and Johnsonville. Don't worry if your demand is not in those areas. As we are expanding, we would love to hear about your location and check how to help you.
  • What is the process for booking a cleaning service?
    You can book a cleaning service by filling out the contact form on our website or by calling our customer service line. We will then arrange a consultation to discuss your specific cleaning needs and schedule a suitable time for the service.
  • What types of cleaning services do you offer?
    We offer a variety of cleaning services, including: Residential Cleaning Deep Clean Spring Cleaning Carpet Cleaning Appliances Cleaning Move Out Cleaning Commercial Cleaning School Cleaning Office Cleaning Fogging Body Corporate Cleaning Hospitality Cleaning Airbnb Management (cleaning and supplies management) Post-Construction Cleaning Construction Site Cleaning Renovation Cleaning Exterior Cleaning Windows Cleaning
  • What does post-construction cleaning include?
    Post-construction cleaning typically includes three phases: rough cleaning, final cleaning, and light cleaning. Services cover areas like floors, walls, windows, courtyards, lawns, and other relevant spaces.
  • What specific commercial spaces do you clean?
    We clean various commercial spaces, including offices, schools, bars and restaurants, hotels, body corporate and carpets in commercial establishments.
  • What residential cleaning services do you provide?
    Our residential cleaning services include regular house cleaning, deep cleaning, carpet cleaning, appliance cleaning, exterior cleaning, window cleaning, and move-in/move-out cleaning. A deep clean involves detailed dusting, deep kitchen cleaning, bathroom scrubbing, furniture cleaning, window cleaning, and intensive floor cleaning.
  • What are your body corporate cleaning services?
    Body corporate cleaning involves maintaining common areas in residential complexes, including building entrances/exits, stairwells, elevators, lobbies, shared amenities, parking areas, fitness facilities, and swimming pool areas.
  • Do you offer construction site office cleaning?
    Yes, we offer comprehensive cleaning solutions for construction site offices, including daily cleaning tasks like surface cleaning, floor cleaning, trash removal, restroom sanitization, kitchen cleaning, and supply restocking.
  • Do you provide services for property managers and real estate agents?
    Yes, we offer thorough move-in/move-out cleans, market-ready deep cleaning, and other comprehensive solutions to enhance property appeal and facilitate smooth transitions for property managers and real estate agents.
  • What does your Airbnb cleaning service include?
    Our Airbnb cleaning service includes tailored cleaning plans that can include regular cleaning, deep cleaning, turnover services, linen cleaning, and supplies management to ensure your property is guest-ready.
  • Are your Cleaners Police-Checked?
    We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured our premium cleaners have gone through strict recruitment processes including supplemental checks like Police clearance, background checks, as well as Work history checks.
  • Is the company fully insured?
    Yes, our company is fully insured. We have comprehensive insurance coverage to protect our clients, employees, and assets in the event of any unforeseen incidents.
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